fonQ Customer Success
fonQ AR App
fonQ is a webshop that offers more than 85.000 producten for at home (Slogan: "Give your home a little bit of fonQ). fonQ has an extensive website where the products are presented, and recognizes the added value of an AR App that allows consumers to view the products in its own environment.
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A recent fonQ A/B Testing study results show that using ConfigWise App it results in an 16% conversion rate.
The Launch

fonQ launched in june 2019 an own AR App that is based on the ConfigWise platform. fonQ has cooperated with ConfigWise to build an app that uses ConfigWise and that fits the corporate identity of fonQ.

The 1st version of the fonQ AR app contains 600 chairs from multiple manufacturers. fonQ, ConfigWise and the manufacterers have cooperated to create 3D models for use in the app.

Retail Database

fonQ launched in june 2019 an own AR App that is based on the ConfigWise platform. fonQ has cooperated with ConfigWise to build an app that uses ConfigWise and that fits the corporate identity of fonQ.

The Success

The ConfigWise platform provides tools that are needed to make the cooperation between fonQ, ConfigWise and the manufacterers as smooth as possible.

The manufacterers uploaded images and descriptions of the products. The 3D modeller created 3D models based on this input and uploads the 3D models. fonQ verified the 3D models in a test version of the AR App.

Maintaining Their Own Catalogue

ConfigWise has set up a pipeline for creation of 3D models.

Using this pipeline and the tools in the ConfigWise platform, ConfigWise can support modelling requests like the fonQ request for 600 models.

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Wide System Integrations

integration with fonQ systems. PIM, ERP to make the cooperation between fonQ, ConfigWise and the manufacturers as smooth as possible.

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