PRIVACY AND COOKIE POLICY                                              Last Update January 2020

 

Thank you for choosing our Services at www.ConfigWise.io (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at legal@configwise.io.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.   

  1. INFORMATION WE COLLECT

All personal information you disclose to us. We collect personal information that you voluntarily provide to us when registering to or expressing an interest in our services. The personal information that we collect depends on the context of your interactions with us and the choices you make and the products and features you use. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.   

The personal information we collect may include the following:

Login Credentials. We collect passwords, and similar security information used for authentication and account access.  

 

Information automatically collected 

We automatically collect certain information when you visit, use or navigate our Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. 

The above-mentioned information is primarily needed to maintain the security and operation of our services , and for internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.   

 1. SHARING OF INFORMATION

We may process or share data on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose;

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests;

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract;

Legal Obligations: We may disclose your information when we are legally required to do so in order to comply with the applicable law, a government requests, a judicial proceeding, or court order, such as in response to a subpoena, including in response to public authorities to meet national security or law enforcement requirements. 

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

Data Processors

 

Sub-processing Activities

Country

Link to Privacy Policy

Google Analytics

USA

https://policies.google.com/privacy?hl=en-US

Back4App

USA

https://www.back4app.com/privacy.pdf

Firebase

USA

https://firebase.google.com/support/privacy

Branch.io

USA

https://branch.io/policies/#privacy

Hubspot

USA

https://legal.hubspot.com/privacy-policy

Adyen

Netherlands

https://www.adyen.com/nl_NL/policies-and-disclaimer/privacy-policy

 

2. COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies (like web beacons or pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.           

3. INTERNATIONAL DATA TRANSFERS

Our servers are located in the Netherlands. If you acess our website from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities in the Netherlands and by those third parties with whom we may share your personal information.

If you are a resident outside the European Economic Area, then the country you reside in may not have data protection laws. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable laws and regulations.      

4. HOW LONG DO WE KEEP INFORMATION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than twelve (12) months.

When we have no ongoing legitimate business purpose to keep your personal information, we will either delete or anonymize it. In case this is not technically possible we will securely store your personal information and isolate it from any further processing until deletion or anonymization is possible.    

 5. INFORMATION FROM MINORS

We do not knowingly solicit data from or market to children under 18 years of age. By using the website you represent that you are at least 18 years of age or you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website. If we learn that personal information from users younger than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete all (personal) data from our records. If you become aware of any data we have collected from children under the age 18 years, please contact us at legal@configwise.io.

6. YOUR PRIVACY RIGHTS

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you have the right to file a complain to your local data protection supervisory authority.

 7. UPDATES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible. If we make any changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We recommend you to review this privacy policy frequently to be informed of how we are protecting your information.  

8. REVIEW, UPDATE, OR DELETE YOUR PERSONAL DATA

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us at: legal@configwise.io. And we will respond to your request within 10 (ten) working days. 

9. OPT-OUT OF PERSONALISED ADS

You can also opt out of seeing personalized ads from ConfigWise using the NAI opt out tool  here.  Please note you will still see ads even if you opt out, but they will not be personalized by ConfigWise.